New Channels subscription wont sign in
I have similar issues on my Roku Ultra. I started 5 new channels subscription from a Black Friday Promotions. My roku account show the channels are active. I reset my password prior to starting the 5...
Forum Discussion
Hi Tony02,
Welcome to the Roku Community!
We understand that you are having trouble signing into all 5 new channel subscriptions. We would be more than willing to sort this out for you.
Before we proceed, we would like to know how you are accessing the channels. Are you using the stand-alone app or accessing them through the Roku Channel? Additionally, which channels are you subscribed to? Does this issue occur only on these five channels? In the meantime, we recommend trying the following steps:
Restart the System of your Roku device by going through:
Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
We hope to get this sorted out soon and look forward to your update!
Cheers,
Riamie
