Forum Discussion

joesmith1982's avatar
joesmith1982
Reel Rookie
2 years ago

I am subcribed to NFL+ already but the app on roku doesn’t recognize the subscription

I am subcribed to NFL+ already but the app on roku doesn’t recognize the subscription 

app subscription

4 Replies

    • joesmith1982's avatar
      joesmith1982
      Reel Rookie
      2 years ago

      I am subscribed directly through NFL+. I am using the NFL app. Thank you. 

      • renojim's avatar
        renojim
        Community Streaming Expert
        2 years ago

        Make sure you're using whatever username/email address and password you have set up with NFL+ and not your Roku email address and password (unless they're the same, which isn't recommended).  Otherwise, contact NFL+.  It's their app, so they're the ones that should be able to help you.