Forum Discussion
renojim
3 months agoCommunity Streaming Expert
Are you certain there aren't devices linked to your Roku account that you're unaware of? Check by logging into your Roku account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.
In any case, contact support at https://support.roku.com and they should be able to get to the bottom of it.