Forum Discussion

luna2727's avatar
luna2727
Reel Rookie
2 days ago

AirPlay not working in Roku TV

I have had my Roku TV for a while and have been air playing on my TV almost daily. All of a sudden the airplay stopped working and the Roku app on my phone will also no connect with my TV. This happened in the middle of watching a show. I have tested the connection, made sure I had the lost up to date software. I have been on so many Reddit threads and done what people have said. I have also tested the connection and don’t know what to do. 

app feature
app playback
app support

3 Replies

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator
    2 days ago

    Welcome! luna2727​ 

    I understand that AirPlay isn't working on your Roku TV. Try these steps:

    • Restart all devices: Power cycle your Roku TV, your Apple device (iPhone, iPad, Mac), and your Wi-Fi router.
    • Same Wi-Fi network: Double-check that your Roku and Apple device are connected to the same Wi-Fi network.
    • Enable AirPlay: On your Roku, go to Settings > Apple AirPlay and HomeKit and make sure AirPlay is turned on.
    • Fast TV Start: Enable this feature under Settings > System > Power so your Roku can wake up for AirPlay connections


    You can visit this link for more steps.

    Let us know if that works!

    Roku Community Team

    • luna2727's avatar
      luna2727
      Reel Rookie
      2 days ago

      I already did all these and it still won’t work. 

      • RokuRhea-V's avatar
        RokuRhea-V
        Community Moderator
        2 days ago

        Thanks for the update! luna2727​ 

        To further investigate this, could you please provide the following details?

        • Roku device info: Software version, Device ID, and Serial Number (found in Settings > System > About).
        • Tracker ID, GC version, Software version, and build: (press Home 5 times, then Back 5 times when the issue occurs)
        • Make and model of the phone.


        Let us know when you can!

        Roku Community Team