[SOLVED] Service interruption accessing channels and activating new devices

Same here ridiculous 

Parma Ohio here. I have reset it 3 TIMES including resetting/off the WIFI and back on each time and STILL nothing but Netflix will stream. It keeps telling me there's no connection.

Internet connection is fine, phone works fine and all. 

No **bleep**, this is **bleep**ing STUPID 

On their website right now: "Roku is aware of an issue reported by users who are unable to access Roku services. If you are trying to activate your device, please try again later."

Having the same issues with a Roku Express 4K bought today. I enter my email address and it tells me “We can’t seem to reach you by email”. No option for a QR code or anything else. 

Very frustrating and making me regret the purchase. 

Setting mine up for the first time and having this issue as well. I guess its a reoccurring problem. I wish they'd let me set it up via computer with a hardware ID or something!

I don't know the fix but wanted to say that I am having the exact same problem.......maybe community-wide?

on the line with a tech.......they know this is major.  stay cool and wait it out

I am in the same boat. Only Netflix works properly. Any solutions or insight? 

I cannot run prime TV, appletv, paramount+ on roku... It show "network problem" however Netflix works fine.. And I can run those channels directly in my samsung tv... 

What is Going on? 

Same here. Guess my kids are playing my outside this afternoon. 

My roku system has stopped working.  Not one roku app will work, keep getting an connection error.  Only Netflix will work at the moment. Even the free channels will not work 

I’m having the same problem!!!!

Same with my new TCL. Says....my email isn't working!  Yet, I am logged in to my Roku account using same email!

Is Roku activation system down?

Similar problem here. 

Factory reset a 4k stick after half the apps stopped working. Now I can't get the activation email to work; deleted my account and refreshed it - but still doesn't work. 

Can't access Prime.after a Roku Software update

Tried everything, nothing worked, so I factory reset. Now it says it can't reach me by email.

Exactly the same for me and i cant get past the activation part now since i factory reset my Roku TV

Same symptoms. Sometime midafternoon today, Roku apps won't load, except for NetFlix for some reason. 

Thanks for your first post in the Roku Community, MarkL3!

We'll be glad to assist you further with this issue that you had with the Roku TV since you can't open the channels or apps even though it was connected through your Wi-Fi. Please try to use your mobile hotspot and see if that will fix the problem that you had. If the Roku TV is working fine on a hotspot, there might be a problem with your wireless network connection; we suggest that you might need to contact your internet service provider for additional help.

If there's anything else that we can do to assist you, please let us know.

Kind regards,
John

This is exactly what is happening with my ROKU 4K Stick.  I went to troubleshoot this online and talk to an agent but the message read that it was not a ROKU device!  I bought it directly from them!!

I am now also having this issue. I have a Roku 2, and it was last updated checked for updates on 4/29/24. I checked for updates today and it says everything is up to date (5/7/24). I have Netflix and it works perfectly. I've tried Prime, ABC, Disney +, Hulu, Youtube, Freevee, a few others, and even The Roku Channel and none of them work, giving me various errors in either it not working or that I have no internet connection. I have tried wifi and ethernet, which are actually two different internet services (Spectrum for wifi and frontier for ethernet). I have restarted the unit several times. It worked I think 2 days ago. I didn't use it last night so I am not sure.

The EXACT same thing happened to me today also.  Both Roku sticks quit loading apps except NETFLIX.    WTH?

We have the exact same issue!! Come on Roku!