Forum Discussion

RokuAustin's avatar
RokuAustin
Community Manager
2 years ago
Solved

[SOLVED] Service interruption accessing channels and activating new devices

Resolved This issue is now resolved. If you are still experiencing an issue activating or streaming, you will need to fully restart your device by disconnecting from power, waiting a moment, and pl...
Fixed
  • RokuAustin's avatar
    RokuAustin
    2 years ago

    We believe systems are coming back online now.

    Please restart your device if you are having any trouble streaming or activating your Roku device. If a restart doesn't solve the issue, please disconnect your device from power for a moment, then plug it back in, and try again.

    Thanks for your patience.

Uptown223's avatar
Uptown223
Reel Rookie
2 years ago

Still not working. This is some straight BS

  • Boomer77's avatar
    Boomer77
    Channel Surfer
    2 years ago

    Same here ridiculous 

  • Anastazia66's avatar
    Anastazia66
    Newbie
    2 years ago

    Parma Ohio here. I have reset it 3 TIMES including resetting/off the WIFI and back on each time and STILL nothing but Netflix will stream. It keeps telling me there's no connection.

    Internet connection is fine, phone works fine and all. 

     

     

     

  • Markass's avatar
    Markass
    Newbie
    2 years ago

    No **bleep**, this is **bleep**ing STUPID 

  • akmyles's avatar
    akmyles
    Newbie
    2 years ago

    no fr! like i can’t do **bleep**. stuck in the sign in/ create your account menu. tried calling. line was busy. 😒

    • kscherf's avatar
      kscherf
      Binge Watcher
      2 years ago

      Very frustrating 

  • 50289's avatar
    50289
    Newbie
    2 years ago

    Still not working after reboot. Email notification works now, once you get past naming the device and setting location timeouts and 404 errors.

  • Lisaalt's avatar
    Lisaalt
    Reel Rookie
    2 years ago

    Still not working in North Myrtle Beach, SC. The only channel that is working is Netflix. Every other channel gets a problem occurred message with error code0.60.

  • Ericm1's avatar
    Ericm1
    Binge Watcher
    2 years ago

    They probably took service down to add their new feature that will allow Roku to play ads while you have your device paused.

    • S2Nice's avatar
      S2Nice
      Channel Surfer
      2 years ago

      If this **bleep** doesn't get itself straight by tomorrow morning, I'm going to go buy a boatload of android tv boxes and fix all my roku problems at once.

  • Captain11's avatar
    Captain11
    Newbie
    2 years ago

    Same here. Still not working today