I have 5 roku devices in my house, 4x tcl roku tvs and a streaming stick+ connected to a non roku tv.
I went to use my streaming stick+ powered device today and it said it was updating, but then the downloading screen would show for a split second and then say "something went wrong" error 000 and the only options were try again or factory reset.
factory reset just led me to the same issue as soon as i connected my wifi.
i have now factory reset maybe 40 times, i rebooted every piece of network kit i own.
I moved the streaming stick to a hdmi port on another tv and managed to connect to download the update and got a screen saying it was the latest version. but now when i try to activate it i enter the second layer of my own personal.
first of all i couldn't login in any device to my roku account until i changed my password twice(!) once i got access if i use the QR activation code on my phone it takes me to a privacy page every time even after i set my preference and then it is 50/50 whether i get sent to my account page and nothing has happened or i see the activation screen for a split second before the site redirects me back to the login, then back to the activation screen and it loops until the site tells me i've been logged out for security purposes.
if i try to email myself an activation link every single email link i receive says "link has expired".
at one point i tried to reboot the roku and it got stuck in the failed download loop even though it said it had been updated and i couldn't get the download to work until i connected it to a THIRD tv in my house.
I just wanted to watch some television while i did some rehab work on my treadmill and instead of a 60 minute workout i've wasted 2.5 hours so far and not one step in the entire process has worked as it should have. it even took me 3 attempts to successfully pick a username so i could post this without it erroring.
unless you have a major system outage making all of your systems unstable I have no idea what is going on because even across multiple machines, operating systems, browsers nothing is working properly and i'm completely out of things to try.
now i feel like i can't trust any of my roku devices any more to do their job.