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  1. Roku Community
  2. Tag: smart home wifi
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  • Uchennaoh's avatar

    Roku camera does not go past the connecting to WiFi screen

    I have restarted the router and hard reset the camera, both devices are in the same room, the camera blinks blue for set up and I add the WiFi information and it gives me the connecting this could take a minute screen and it does not move past that screen
    Solved
    Uchennaoh
    14 days agoPlace Smart Home devicesSmart Home devices
    53Views
    0likes
    1Comment
  • Trill01's avatar

    The floodlight camera cannot connect to my WiFi

    I bought this in mid 2024 and am just setting it up. The physical setup went fine. When I try to add it to my Roku app, it gets through the scan fine, but it will not connect to my mesh, deco 3000. I’ve done everything suggested, including rebooting to router, disconnecting and reconnecting the mesh. Changing the mesh password, etc, etc. it just won’t. I suspect a firmware/software issue, but since I can’t get the connection to work, I can’t update. Is there an answer for this?
    Trill01
    22 days agoPlace Smart Home devicesSmart Home devices
    85Views
    1like
    5Comments
  • Skylerl79's avatar

    Error code 35 and no video on the Roku camera

    What does this mean it keeps doin it and when it comes back on its pitch black.
    Solved
    Skylerl79
    30 days agoPlace Smart Home devicesSmart Home devices
    72Views
    1like
    1Comment
  • morgan126's avatar

    Roku Indoor Camera won't connect to the internet

    I bought 4 new indoor Roku cameras today. 3 of the 4 cameras connected with no issues, but the 4th won’t connect beyond the choosing the WiFi option. It makes the noise like it’s connecting to WiFi, then after about 5 minutes the LED blinks saying there’s an error. Is there anything I can do to remedy this issue or is this a device issue that i should contact the warranty company for?
    Solved
    morgan126
    2 months agoPlace Smart Home devicesSmart Home devices
    100Views
    0likes
    3Comments
  • Skippysangel's avatar

    Outdoor camera freezing up

    I have had this camera for a couple of years now. All of the sudden I have experienced a lot of freezing up during live stream. I'll be watching and either it will freeze for a few minutes or just a few seconds and other times it will return to the home screen. What can I do?
    Solved
    Skippysangel
    2 months agoPlace Smart Home devicesSmart Home devices
    31Views
    1like
    1Comment
  • Jojohicks's avatar

    Roku indoor Cameras are buffering and offline

    My cameras for over a month now have been buffering going off line when I first open the app and can see each camera it show the last thing that was seen thru it if I try to open the stream it buffers and when I close the app out and open it again it will show the next thing that happen in that camera but is I try to live stream it buffers I have 7 camera and they all at one point do these things if they are buffering and I try to turn them off they say can’t turn off try again but when I close the app and open it that camera will then be off I don’t understand what’s going on I pay for recording and I can’t even see that right now as we speak I have 4 camera buffering 1 offline and 2 working correctly
    Jojohicks
    2 months agoPlace Smart Home devicesSmart Home devices
    427Views
    3likes
    31Comments
  • dhaynes1385's avatar

    Roku Indoor Camera is always turning off and slow Wi-Fi connection

    I just bought a Roku indoor camera and it's always shutting down or doesn't good Wi-Fi signal anyone else having this issue with y'all's of so lmk what I need to do
    Solved
    dhaynes1385
    2 months agoPlace Smart Home devicesSmart Home devices
    42Views
    1like
    1Comment
  • Murray1246's avatar

    Indoor camera can’t connect to wifi

    I just purchased a Roku indoor camera SE two pack. One camera works perfectly connected instantly no problems. The second camera doesn’t seem to want to connect to Wi-Fi. My phone sees the camera and when I put in my Wi-Fi router name and password, it was just keep trying to connect. The camera will display the red blinking light after about a minute. I have tried deleting the app and re-downloading I have tried doing the manual reset several times. I have tried switching spots where the camera was to get better Wi-Fi signal. I have tried switching power cords between the cameras. I think this camera is defective. Is there anything else I can do to try to make it work?
    Solved
    Murray1246
    2 months agoPlace Smart Home devicesSmart Home devices
    172Views
    1like
    5Comments
  • audreyrhome's avatar

    Roku Doorbells Error Code 20005

    I have had 2 wired indoor cameras with 2 legs and a 360 camera. I live in an apartment. I just bought a wire free doorbell that I connected to the same wifi I connected all my other cameras to. I go through the whole setup process, connecting to wifi and all, and when I try to watch my camera live it says i’m not connected to wifi. My chime is plugged in right next to my wifi box. I have no issue what so ever through the setup process until I want to watch it live. I’ve reached out to support trying different things. They thought it was wired indoor cameras the actual doorbell wrong so they sent me a new one. So this is the same thing happening in 2 different cameras. Has anyone else had this problem and if so how did you fix it?
    audreyrhome
    2 months agoPlace Smart Home devicesSmart Home devices
    148Views
    1like
    10Comments
  • Erb101's avatar

    Indoor camera won’t connect

    I’ve tried over and over again with the Roku cameras. I have several. This one particular one is just pesty. It does this every few months until it randomly wants to work again. I wish I could get my money back!
    Solved
    Erb101
    2 months agoPlace Smart Home devicesSmart Home devices
    111Views
    1like
    3Comments