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  2. Tag: smart home setup
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  • Brad777's avatar

    Indoor Camera won't scan QR code

    I'm trying to reset and reconnect my indoor camera but for some reason I can't get the camera to scan the QR code on my phone.. but I tried to scan it on my mother's phone and it worked just fine.. I have a Galaxy Z Flip 5 and she has a iPhone 15 Pro... My phone is also brand new with no screen issues at all it's all in MINT condition.. Any ideas why I can't get it to hook up to my phone? When I connect with her phone the app on my phone says the camera is offline but it still streams on hers it says it's online and everything is working well.. The issue seems to be with ONLY my phone which is a Samsung Galaxy Z Flip 5.. when I had it connected to my iPhone before I got this Galaxy phone it was all in working order as well. Is there an issue with the Galaxy Z Flip 5 devices? And yes I have gone through ALL the trouble shooting.
    Brad777
    2 years agoPlace Smart Home devicesSmart Home devices
    9.6KViews
    0likes
    11Comments
  • TheRev86's avatar

    How would one reset the actual doorbell in order to reconnect it to an account?

    Seriously... You're not answering the actual concern. You keep saying to reset the chime but that button does NOT reset the actual doorbell camera. That's why this is an issue. I'm going through this exact thing now. I have taken the doorbell off of the account because it disconnected and wouldn't reconnect. Now the only advice I'm finding is to reset the chime. That has been done, but it isn't affecting the actual doorbell in any way to allow me to recommend it to my Roku account. So.... How would one reset the actual doorbell in order to reconnect it to an account? Can y'all not answer that?
    Solved
    TheRev86
    2 years agoPlace Smart Home devicesSmart Home devices
    6.3KViews
    0likes
    9Comments
  • Nicholasholden3's avatar

    Indoor camera not working or connecting

    Why does mine have no lights at all but can hear the clicks as normal but never says ready t o connect
    Nicholasholden3
    12 months agoPlace Smart Home devicesSmart Home devices
    6.2KViews
    1like
    12Comments
  • Nonnies555's avatar

    Indoor camera setup unable to pair and scan the QR code

    It wouldn't pair with my device or scan the QR, but the light is solid red. It is not on any list in the Roku app, so I Cannot choose it. Holding the setup button for 10 seconds won't reset it.
    Solved
    Nonnies555
    2 years agoPlace Smart Home devicesSmart Home devices
    6.1KViews
    2likes
    32Comments
  • Zchurch22's avatar

    SD card not detected in indoor camera SE

    SD Card isn’t recognized by cam. It’s compatible, brand new, never used. Format is correct. Cam will recognize card for a split second when I restart it & then rejects it, gives an error message & goes back to greyed out & says insert a SD card. I have restarted router, & cam multiple times. WiFi connection is great. Camera & router are in close proximity. WiFi works fine. Cam is also brand new and unused too. #indoor camera se please help!
    Solved
    Zchurch22
    2 years agoPlace Smart Home devicesSmart Home devices
    5.9KViews
    2likes
    25Comments
  • Bamabiker73's avatar

    Roku indoor camera won't connect. Displays error code -45

    Can anyone tell me what this error code is on the roku indoor camera? It won't connect and this is the code that comes up. It is powering on, red light is on but it won't connect
    Solved
    Bamabiker73
    12 months agoPlace Smart Home devicesSmart Home devices
    4.2KViews
    0likes
    6Comments
  • STONECOLDFIXER's avatar

    Indoor Camera won't get past "Ready to connect"

    I have had my indoor camera a couple months I cracked the screen on my phone and want to add it to another phone, I started setup and hit the button and heard the voice say " Ready to setup" well, there is a button on the bottom of my screen that says " i heard ready to connect" well I cannot hit the button it won't light up to go to next step" my wifi is on what's the issue
    Solved
    STONECOLDFIXER
    12 months agoPlace Smart Home devicesSmart Home devices
    4KViews
    0likes
    4Comments
  • Corneliusx_8's avatar

    Setting up SE Camera and no blue wifi connection

    I've recently (technically just bought) this Roku SE camera. It does the red light and flashing red but I don't get the flashing red and blue lights to connect the wifi and it's kinda irritating I just wanna know why the blue connection flash isn't showing
    Solved
    Corneliusx_8
    2 years agoPlace Smart Home devicesSmart Home devices
    3.4KViews
    0likes
    9Comments
  • Dh55's avatar

    360 Indoor Camera Setup

    I have seven indoor cameras, one of them is a 360. The 360 camera has firmware than the others. I use the home app on three Roku streaming devices and Android phone and an Android tablet all of them have issues connecting to the cameras. I get the spinning dial and then unable to connect message. On the tablet the 360 camera is the only camera I can connect to. They used to work all fine on all devices before they updated. I really like they're streaming devices but these cameras are a disaster.
    Solved
    Dh55
    2 years agoPlace Smart Home devicesSmart Home devices
    3KViews
    1like
    9Comments
  • Lbtk's avatar

    Roku Camera won't Setup

    Hello! I have an indoor Roku camera that I removed from the app following the instructions. Now, I am unable to set it up again. I have done all steps listed in this forum and none work. The red light remains solid and I am unable to get it to the blinking phase (yes, I pushed the set up button, yes, I held it down, yes, I attempted this multiple times, yes, I have tried unplugging it and switching outlets). What to do when the instructions do not work?
    Solved
    Lbtk
    10 months agoPlace Smart Home devicesSmart Home devices
    2.8KViews
    0likes
    12Comments