Battery Camera Will Not Complete Setup
I'm trying to install a battery camera (indoor/outdoor. Battery is charged green light is on. Screen on phone says charge battery and will not go to next step. I was on the phone all day yesterday and was told that the back end engineers were working on my issue. This was about 24 hours ago. Any help from the community would be appreciated.Problem with SD cards in cameras
I have 10 cameras for at least 3 years and I am upset with how the SD cards operate. I have a paid subscription but also have SD cards in the cameras for backup. Here are my concerns: (1) Every time you do a firmware update to the cam it no longer recognizes the SD card. I have to remove all the cards and reformat them and reinsert them before they start working again. This is pain since some are installed outdoors and need a ladder to get to them. Also, this is usually the most important time for the SD to work since the firmware and app updates are often buggy and it seems that sometimes for weeks after you update the cams they dont record properly to the internet. (2) I set the SD to record continuously. But once the card fills up, they stop recording instead of recording over the oldest file. So every month or two I have to remove all the cards, reformat, and replace. (3) The only way to get the SD card info is by removing the cards. This is a pain (ladder access, etc). Can't you set them up so we can access the SD card info from the app.?Floodlight camera stopped working after last firmware update
I've had a floodlight Cam for many years now. It is the only one cam that has worked consistently well over the last 4 years (I have 10 other cams). But Roku had to mess it up. The firmware was updated a couple weeks ago and now the floodlight has stopped working and the floodlight settings have been removed from the app, so I can't even manually turn the light on or off anymore. I am so frustrated with Roku security systems. They release **bleep** app updates and cam updates and it always screws things up for a month or more until they debug it. They don't ever let us know that they are making changes before hand, so sometimes you don't know you have a problem for weeks after their poorly executed updates. I'm seriously going to look into a whole new company to use. There must be someone better than this.
Has the video event background changed?
Hello community! When viewing events in the past, the video event background was highlighted in light purple, then when you viewed it, it changed to a white background, signaling that the event was viewed. That no longer is the case - was this changed? Anyone else see the same thing ? Am I making sense?? 🤣Roku Battery Powered Camera stopped working after 2 weeks.
I bought a battery powered camera which does not work now. I did the troubleshooting steps twice which included factory resetting. I requested support from Roku and explained all the detailed but only got messages from them with no guidance. The most recent message was them saying they “had an update”. I asked what it was and then they ghosted me. Don’t buy their cameras!!
Chime not working or connecting with error message "No device"
My chime has stopped working. I have reset everything, I have cut power off, I have Uninstalled the Smarthome app, nothing is working. When I try to add the chime, it goes through the process just fine. The blue light is on, then it flashes the blue light, then it says connected, then I select "finish", but then it always says "no device". Please help! Its pointless having a doorbell if the chime doesnt work.