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  2. Tag: app availability
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  • KarimA's avatar

    Roku Mobile App restrict other devices

    My sister keeps turning off my tv through her phone on the Roku mobile app. I already disabled ‘Control by mobile apps’ on my tv but for some reason she’s still able to connect to my tv and turn it off while I’m using it. Is there any way I could disconnect my tv from the mobile app on her phone. I can’t go through her phone so I need to do it on either my tv or on my phone. PLEASE HELPP
    Solved
    KarimA
    11 months agoPlace TVs & playersTVs & players
    3.4KViews
    0likes
    6Comments
  • mcp's avatar

    AGAIN Roku app cannot find IP address of Roku Express

    UPDATE TO ORIGINAL POST: I thought I had found a solution to this problem by turning off the privacy settings on my iPhone WiFi settings. This stopped working pretty quickly. Then the app started working randomly again for a few days, without having to change any iOS settings! Unfortunately, the situation has now reverted to not being able to connect. I have confirmed that the app works with Roku’s at other houses. My internet provider says the issue is not theirs. Does Roku have a solution yet? My roommates and I have been using the Roku app as a remote for our Roku Express specifically because of the ability to play audio through headphones and not disturb each other. It was working for months, but in the past few weeks the app would randomly drop the connection then have to reconnect. Today, the app could not connect to the device at all. I have restarted the app and the device, checked the WiFi setting, and even factory reset the device. The phone and the device are linked to the same WiFi, the IP addresses are both 192.168.1.XX. No VPNs are involved. The connection on the Roku device says it is excellent. When I try to connect manually with the IP address, the app says there is no device found there. I am inputting the correct address, as I am copying it directly from the “About” section from my TV screen. Control by mobile apps on the device is set to default. The WiFi is Spectrum. We only have one network available, and we cannot even access the Access Point settings. The phones have local network access enabled for the app. We have tried with multiple phones, all iPhones running the latest iOS, so we believe it is a problem with our device or the app, not the phones. We have gone through every step given by Roku’s troubleshooting guide, and nothing has changed.
    Solved
    mcp
    2 years agoPlace TVs & playersTVs & players
    5.5KViews
    1like
    8Comments
  • Ruby-Grace's avatar

    Unable to Connect Roku Mobile App to Device - Need Help!

    Is anyone else has faced a similar issue? I've been unable to connect my app to the Roku device. I've also tried restarting both the app and my phone, but still not working. https://rapidfs.wiki
    Solved
    Ruby-Grace
    3 years agoPlace TVs & playersTVs & players
    3.3KViews
    0likes
    15Comments
  • Whovicon's avatar

    Roku iPhone app stuck on loadscreen

    I’ve been using the Roku mobile app as a remote from my iPhone. But now it won’t work, the mobile app itself just gets stuck on the load screen forever. I’ve deleted and reinstalled multiple times for varying lengths of time, and it still doesn’t work.
    Solved
    Whovicon
    3 years agoPlace TVs & playersTVs & players
    13KViews
    14likes
    71Comments