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  1. Roku Community
  2. Tag: Won't Fix
  3. Known issues
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  • RokuMaryEF's avatar

    [Solved] Harmony Remote Issues After Update? Try This!

    Hey everyone, We've seen some posts about Harmony remotes acting up after the latest update. If you're having trouble, here's a fix that's worked for a lot of folks: Go to: Settings > System > Advanced System Settings Select: Control by mobile apps Change "Network Access" to "Enabled" Give this a try – it should take care of the issue for most people. Note: We'll mark this post as solved for visibility and as a reference for other users. If you're still having problems after trying this, please search the Community for other threads about Harmony remotes, or start a new thread with the details of your issue. Thanks! The Roku Community Team
    Solved
    RokuMaryEF
    7 months agoPlace Known issuesKnown issues
    114KViews
    3likes
    132Comments
  • RokuMary-F's avatar

    [Contact Customer Support] Wireless not detected | Error 022

    Hi Community Users, You may be seeing Error 022 or Wireless not detected if you're viewing this post. We're sorry if you are having trouble connecting your Roku device to your wireless connection. If you are seeing a message on the screen mentioning this error, there are a few things you can do to help found on our FAQ link: How to improve the Wi-Fi or wireless internet connection to your Roku streaming device | Official Roku Support If you still see the error after following all the necessary troubleshooting steps, feel free to contact Roku Support to assist you further and provide a replacement for the Roku WiFI pod. Thank you for choosing Roku. Stay safe and healthy! Best regards, Roku Community team
    Solved
    RokuMary-F
    2 years agoPlace Known issuesKnown issues
    16KViews
    0likes
    62Comments