Voice Remote Pro pulling up a “fake” Amazon Video upon using Headphone mode
I installed Amazon Video on my Roku for the first time and literally used it for under 60 seconds. Now, whenever I plug my headphones in to my remote, or try to adjust the volume whenever they’re in, it pulls up Amazon Video but it’s stuck on one frame and I can’t do anything, it’s almost like it’s a picture. I even uninstalled the app and it’s still doing it. I have tried repairing my remote and it did not fix it. It does not do this when I adjust my volume without them in.
Stuck on the Roku screen and cannot get the DirecTV cable
I’m stuck in Roku on Roku TV and don’t know how to return to DirecTV. Roku 4K TV is new, 1st time user, and using Roku remote, DirecTV remote for cable but it is dead when on Roku mode. It worked when Tech installed yesterday but he was in a hurry and I accidentally got onto Roku and I’m stuck.
Sling TV, not showing opening screen for username and password
I signed up for Sling TV on the web and when I went to the television, I was able to view the programming. However, when I went to a second, and a third TV, I was unable to reach a screen that allowed me to input the username and password. I was only offered links to resubscribe or change my subscription options. I was also offered the ability to watch the free content. I contacted Sling and after considerable effort was finally able to chat with someone who was unable to figure out how to fix the problem. The next day, I tried again, and the day after that. I was beyond frustrated, and today, I decided to just simply cancel the service. I was told that the service would be active until the next bill date. When I went back to the only television that worked with the Sling service to watch programming, the Sling app was no longer on the screen. I went back through the Roku device and added it back and believe it or not I was met with the option of purchasing the service again. There were no options to sign in at all. Frustrated, and in no mood to deal with Sling again, I went to the free content, checked the menu and lo and behold, there was a Settings option. I went into the settings and at the bottom was an opportunity to sign in. I went into that and noted that it had my old email address from years ago when I first had Sling. I put in the correct email address and logged out. When I came back in to Sling, there was an option to login. I did so and entered the correct email address and the correct password and everything worked like a charm. I then went to the other TV and did the same thing and everything worked. I don't have any reason to believe it won't work on any television. If you try this and it works, I am happy for you. There should always be a login screen so that people can put in their correct information at any time. This is an issue that Sling and any other app should make note of. Provide a login screen!
Roku Streaming Stick & Remote Compatibility with LG TV
I have set up Roku streaming sticks and remotes with 3 different Samsung TVs. The process was quick, easy, and ultimately successful in all 3 cases. I have a brand-new LG smart TV, and I cannot set up the Roku streaming stick and remote. Two setup process steps differ with the LG compared to the Samsung TVs. First, I get stuck on the screen pictured below after selecting the HDMI port in which the streaming stick is connected. Second, the light on the Roku remote does not go on, and the remote seems to be non-functional. At that step in the process, I cannot proceed to the language selection and subsequent steps. Can anyone please help?
Cannot use LG Magic remote with Roku Ultra
Hi there, I bought a Roku Ultra 4850R (says on the box), 4850X (says on the bottom of the device). I have an LG OLED 65B1 with a Magic Remote. The LG remote cannot control the Roku via CEC no matter what I tried. It only works in direct IR sight to the Roku. Troubleshooting: Restarting both devices, enabling and disablig SimpliLink (CEC) on the tv, deleted the Universal Control Settings and went through the process by selecting the automatically discovered OTT device called "Roku", manually selected OTT, searched for roku then tried manually entering the device code -> all 3 available options: 4850R, 4850X, 4850RW; manually selected Set Top Box and Roku, selected the Roku Advanced Settings -> Network permissions -> Allowed or Permissive. The HDMI cable used is the one found in the Roku Box. CEC setup doesn't work from the Roku Remote settings either -> the music doesn't stop. IR set-up works. What other options can I try?
Roku Ultra + Denon S760: Best HDMI Setup for Roku Pro TV
I have an older Roku Ultra that is connected to a Denon S760.. The Denon was connected to an older TCL 5 series and worked well. I just purchased a Roku 55" Pro TV and have connected the Denon to it through eArc. I have the Ultra set to always Atmos and Dolby Vision. I'm wondering if connecting the Ultra to one of the Pro HDMI ports (60 or 120) would be better. Currently, the Pro treats the Ultra as a Dolby Vision IQ source. If I do YouTube on the Pro, not the Ultra, it treats YouTube as a Smart source. I do like the current Ultra's Dolby Vision and Atmos upscaling onto the Pro through the Denon, but wondering if anyone has done it the other way or has an opinion on it.Lost remote, can’t access TV with app
Hi folks! This may be an unusual problem… or it might be frightfully common. I assume there’s no grey area! 😆 Anywho, I set up my Sharp 50” Roku TV a few months ago & have had little-to-no problems with it. It’s just a fantastic TV, with a great setup. But about a week or so ago, I woke up & couldn’t find the remote for it. I still have the cable box remote {I usually put the 2 by the side of my bed, so I can easily mute the TV if I wanna watch a Reel or something} So naturally, I check all the places that make sense ~ under the bed, in the boxes that are close to my bed… nothing. I’ve started pulling up piles of washed laundry that I never got around to putting away… not there either. So I started using the Remote app… & that worked great, for a few days. I noticed I’d have to Wake Up the TV, even if I’d left on a radio station overnight. Eventually it all but completely stopped working. Googling told me to uninstall & re-install the app. No difference. Then I did something that made sense, considering I assumed the app had a “scan for nearby devices” option… & I removed the TV from my Roku account. It’s asking me to put in the IP address, which I have no idea how to find, since I no longer have easy access to the TV. I hope somebody can tell me this is @ least a somewhat easy fix. I don’t see anything on the original box it came in, or in the instructions. I tried using Siri to find my remote, or to test if it was a voice-command remote… no luck
