Tag:"TV & Player Setup" | Roku Community

Series-40 Roku TV Game Lag
Like a lot of people, I bought the HiSense Roku TV not knowing it would have unbelievable input lag with game consoles and that the "Game Mode" option came with a graphical output that stuttered. The lag for this TV is, by now, somewhat well-known and there are many topics on the Roku community website and Reddit and elsewhere that talk about it, but few by April 2025 seem to have offered up anything useful towards fixing it. I don't claim to be the first person to help crack this problem, I'm just hoping to help provide frustrated owners more insight and relief than I see anyone else posting. It's the sound. Sound output coming from a game console or PC is what's creating the input lag on the TV when Game Mode is off. It might not be the only thing contributing to it, but as of writing, it appears to be the element most present in all my experiments. I came across this when I hooked up my non-gaming laptop to the HiSense Roku TV through HDMI and did not have any noticeable input lag from the mouse or keyboard when Game Mode is off. Then I hooked up my gaming PC to the TV. I would get a lag-free mouse response UNTIL I started a game; any game. Then it would create nearly half a second in lag that would not go away until I shut the computer off entirely. Again, this is when Game Mode was off. Hours of testing later, I was able to figure up a graphics setting for the PC that the 4Series-40 would let me game without lag and while Game Mode is still off. No sound was coming out and I discovered I had sound turned off. When I went to turn it on, lag would immediately start up and not go away until I shut down and started it up again. Then just this moment, I tested the TV with a docked Nintendo Switch and a cheap PowerA wired controller with headphones hooked up to the controller itself. No noticeable lag while Game Mode is off. I plugged the controller and the headphones in before I put the console in the dock, so the audio never went through the TV. At this early point of testing, I can point towards the 4Series-40 TV taking in sound from an external device triggers the TV to create input lag for consoles and computers. I'm not an expert computer guy or anything, but it also seems the sound input creating lag is more like a software bug than a design or mechanical shortcoming; because once I trigger the sound on from an external source, turning the sound off will not remove the input lag; I have to shut the console or PC all the way down (not sleep mode or restart) to get it to remove lag. And if the TV is capable of lag-free gaming without Game Mode on, which I discovered it is, then the only thing creating this lag is something in the firmware that could be fixed. So the workaround at this early stage is this: Use a wired controller and the controller headphone jack before you turn on the console. Have your computer set to run audio through its integrated audio plugin like Realtek or whatever, then plug it into the TV and turn it on there. Do not run audio from the computer or console through the TV. If this information is helpful, perhaps the Roku team could develop a new firmware patch to fix the software bug or include a new audio option where you could select the TV doesn't take audio data at all? Thank you.
Solved
MeteoXavier
15 hours ago Place TVs & players
531Views
0likes
8Comments
The Aurzen Roku Projector is not able to pair with Roku Wireless Speakers
I have tried numerous times to pair the Roku speakers with the projector, and it gets to the screen where it spins and says 'updating speakers,' but it ultimately fails and says 'try again.' I can pair my Bluetooth wireless speaker to it with no issues, but not the Roku wireless speakers. I am then able to get the Roku wireless speakers to pair back to my 75" Roku TLC TV. While trying to pair to the projector, I unplugged the Roku TV. Each time it failed, when I powered off the Roku Projector, the Roku speaker would say something to the effect, "Power on your Roku TB and hold the Home button for 5 seconds," which I did, and then I selected the Wireless Roku Speakers.
Raygreen3
2 days ago Place TVs & players
123Views
1like
6Comments
Setting Up Roku Without Entering Credit Card Information
When I moved into my new home recently and tried to set up internet and streaming services, my recently purchased Roku tv worked fine using my antenna, but when the cable tech tried to get it set up for me, it asks for my credit card number and additional information and he said there is nothing he can do to get it set up until I resolve this issue. I can not have my tv held hostage by Roku because I do not want to provide my credit card information. What do I have to do not to waste the money that I spent purchasing this tv?
Solved
trsh57dish
3 days ago Place TVs & players
80Views
1like
2Comments
Roku Streaming Stick setup
I did a factory reset of my Roku Streaming Stick HD on my LG TV. Now when I turn on the TV, it goes to the LG home screen and I have to hit the home button on the Roku streaming stick to get to the Roku home screen. Is there anyway I can get the Roku home screen to come up when I turn the TV on? There must be some setting that I messed up when I reset the streaming stick.
Solved
SkipB48
3 days ago Place TVs & players
56Views
2likes
2Comments
Can’t get past the loading screen
My stick just keeps showing me the spaceship and then going black. I unplugged it from the power source and the TV twice and then plugged it back in but I’m still experiencing the same issue. I can’t plug it into a different port due to the design of my TV but that port definitely works. It’s plugged into an extension lead as there are no outlets on this side of the room. Could that be why, or is there something else I should be doing?
c00chiegl1tter
4 days ago Place TVs & players
332Views
1like
5Comments
Error 007 setting up new TV
I have just bought a new sharp tv and setting up to wifi. Said there is an update but gets to 30% anf cannot update and has error 007. This is the initial setup and cannot do anything else but get to this point
stuartbreen26
5 days ago Place TVs & players
159Views
1like
6Comments
Smarttv Telly No audio/off control pairing
I follow the instructions for Roku steam stick startup, but in the TV listing it does not show the Telly brand, I cannot configure the audio and on/off of it.
Andresvargas
5 days ago Place TVs & players
426Views
0likes
11Comments
Unable to locate Bluetooth on Roku Ultra after reset
My brand new Roku Ultra reset and when it came back Bluetooth is now nowhere to be found. My already-paired headphones won't connect and the "Add devices" now only shows remotes as compatible. Did Roku just take away Bluetooth support???
VA1DER
7 days ago Place TVs & players
58Views
3likes
4Comments
No sound from Sony Bravia TV through my new Roku Streambar SE
I am desperate for help! I have a Sony Bravia 4K VH21 model TV. I had the Roku Ultra before and it worked just fine. I just bought a Roku Streambar SE and hooked it up. It’s hooked up to the eARC HDMI 3 port on my TV. I CANNOT GET ANY SOUND FROM TV CHANNELS. I do get sound from streaming channels or music. I’ve gone through troubleshooting steps numerous times: checking connections, turning off devices and unplugging, The new streambar SE shows in my Bravia Sync device list. It says HDMI 3 is connected to Roku Streambar. I’ve ’enabled’ it several times. HDMI signal format for eARC is set to Enhanced Format but I’ve also tried Standard Format and nothing changes. Under Manage Inputs, HDMI 3 (eARC/ARC) is selected. I’ve checked all TV volume levels. I’ve even reset to factory settings. I’ve got the latest software update on TV and Streambar SE. I don’t know what else to do! Help?
MaCo
7 days ago Place TVs & players
408Views
0likes
5Comments
Can't link other TV to Amazon Alexa
My Roku account shows (correctly) that I have two TVs. My Roku app only shows one TV in the "Devices in Account". Both TVs appear on the network and I can control them via the app... but I cannot link one of my TVs to Amazon Alexa because it doesn't appear as a Device in Account on the app. Thoughts?
mcadenhead
8 days ago Place TVs & players
54Views
1like
4Comments