The wireless receiver cable for my Roku is really flimsy and has come apart, so my Roku device no longer works. Can Roku provide a replacement? The serial number of my Roku is 263997733511.
If you are still within the 1-year US warranty, see this page for warranty and return information: https://support.roku.com/article/208757058
Otherwise, you may purchase a replacement for your particular Streaming Stick model:
For Streaming Stick 3810/3811: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
For Streaming Stick 3820/3821: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-st...
If you are still within the 1-year US warranty, see this page for warranty and return information: https://support.roku.com/article/208757058
Otherwise, you may purchase a replacement for your particular Streaming Stick model:
For Streaming Stick 3810/3811: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
For Streaming Stick 3820/3821: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-st...