no internet connection using ethernet cable.
Both my internet provider and my tv company say I am connected to the internet, but my ROKU says I am not. I have my ethernet cable connected to the LAN port on the back of my tv and to the back of ...
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Thanks for getting back to me. I just saw your reply.
I don't know if the ROKU item that is connected in the back of my tv is a Roku, but I changed it to HDMI 2 and get the same "not connected" message. The ethernet cord is plugged into the "LAN" port and the back of my modem. in the ethernet port. Do I need an ethernet adapter so I can plug it into somewhere else in the back of the tv?
If HDMI 1 does video and audio, wouldn't I want to use that if I am streaming movies on the ROKU channel or is that something different?
Purplegirl10 The Roku Stick does NOT have an Ethernet cable connection. You must use WiFi to connect a Stick. There is no LAN jack on a Roku Stick. Could you provide the model number of your Roku player (Settings/System/About)?
All Roku players must connect to a TV with an HDMI port. The Stick plugs directly into the port, while all other players use an HDMI cable between the TV and the Roku. Does your Roku have a cable that connects to the TV? If so, it's not a Stick. Again, we need to know exactly what model Roku you have.
While we wait for that information, here's something to think about. In the past, cable companies provided an Internet Modem that only permitted a single device (computer, etc.) to connect to the LAN port. If you needed more than one connection, you had to run your own router outside the modem. Before going into more detail about if this is your issue, let's get the answer for the question above.
