I looked up on the internet and the only thing that seems to work requires you to have like five devices plus the Roku device itself. I only have one device and the Roku. So basically this thing is going to end up in the trash can because it's unfixable. I just wanted to complain. It sucks that if you change your Wi-Fi password, and only own a cell phone and a Roku plug in, your plug-in becomes garbage.
Unfixable? You can always buy a new remote, go back to using the old password, or borrow a friend's phone. Unfortunately, there's no way to connect a phone to a stick until they're on the same network. It would be nice if Roku came up with a way to connect directly to the stick, but I don't know if that's possible or what it would take if it is.
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If you're using the remote that came in the box I'm not really sure what are the remote you're talking about. This is a garbage product that will spontaneously stop working on you, and there's no reason to own one