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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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ChristineTa
Newbie
‎09-19-2022 11:43 AM

Why my Roku start disconnecting wifi even after 3 months of use?

I have a Roku tv to stream media online, its been a week since it started disconnecting automatically from the wifi internet. don't know why it's happening because I got this 3 months ago. kIndly let me know how to fix.Smiley Happy

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RokuMary-F
Community Moderator
Community Moderator
‎09-19-2022 12:00 PM

Re: Why my Roku start disconnecting wifi even after 3 months of use?

Hi @ChristineTa,

Welcome to the Roku Community and thanks for the post.

I would recommend checking out our Support page for troubleshooting issues here: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...

We would also recommend rebooting both your wireless router and your Roku device.

Keep us posted from there if you need additional help.


Best regards,
Mary

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