Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RokuMary-F
Community Moderator
Community Moderator

Re: Roku will not let me watch spectrum

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Hi @Fatback9,

We appreciate your post.

As noted by @atc98092, please answer a few questions to better understand what you're experiencing: 
1. Does the issue only occur on Spectrum or all channels on your Roku device?
2. Are you receiving error messages or codes when accessing the channel?
3. What troubleshooting steps have you taken so far to try to resolve the issue?
4. If you see something different, can you please let us know what you are seeing?

With more information, we will be able to assist you further.

Regards,
Mary

 

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Re: Unable to connect wireless network

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Need help with Wi-Fi 

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RokuMary-F
Community Moderator
Community Moderator

Re: Unable to connect wireless network

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Hi @Tenisha1212-,

Welcome to the Roku Community!

I'd be happy to take a closer look to see how we can help. In order to assist you, can you please provide us with more specific information about the issue you are experiencing by providing the details I requested just above your post?

We recommend starting here to troubleshoot Network issues: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

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