Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Tv won’t connect to WiFi booster

Can not get tv to connect to nether WiFi 6 booster. Any suggestions 

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Community Streaming Expert

Re: Tv won’t connect to WiFi booster


If you are using a RokuTV (as opposed to a seperate Roku device), make sure your "booster" is configured to use n/AC (wifi5) as well as AX (wifi6).  If allowed in configuration, also make sure that you are using WPA2 as well as WPA3. (this is just an authentication standard/protocol normally located in the wifi settings under "security")

RokuTV and Roku devices do not currently support AX standards (which use WPA3 authentication), so any wifi6(ax) access point/extender/router/booster has to be configured to allow wifi5 standards (hence, enabling n/AC and WPA2).

Feel free to post back some info on your AX equipment and can look into the specs for you.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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