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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Nlbutler
Newbie
‎11-07-2023 05:52 PM

Telling me in in the wrong location

The Bally's app purchased through Roku is trying to tell me that I'm at a ZIP code other than the one I'm actually in..  It says, Your current location is zip code  55 yadayada, which isn't that same as your home zip code of 55 the ZIP code I'm in, at home!  Is it actually locating me (my TV)? Because it it were it would know that I'm not at that weird zip code that I don't even know where that is.. Or is there a way to change it somehow or make it actually track where my TV is?

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renojim
Community Streaming Expert
‎11-07-2023 07:46 PM

Re: Telling me in in the wrong location

It's probably using one of the IP geoloaction services to ascertain your location which can be inaccurate (to say the least).  Do a web search for "IP geolocation" and try a few of the results to see where your IP address may indicate that you're located.

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