Hi @Wat419,
Thank you for posting here in the Roku Community!
We see that you are experiencing issues with your Roku TV not connecting to your internet, and we are here to help.
We recommend following the steps below to resolve this issue:
- Make sure you are using the right network and password. If you do not know the password, reach out to your Internet Service Provider (ISP) or the person who set up your wireless network.
- Check if other devices can connect to the same Wi-Fi network. Test your internet connection using a phone, computer, or tablet that is connected to the same network. If your other device is not working, reach out to your ISP for further help.
- Restart your Roku device or TV. To restart your device, you can either unplug the power cable, wait a moment, and then reconnect it, or follow the steps below to restart your device from the Settings menu.
- Restart your router. Refer to the steps below for instructions on restarting your modem or router.
- Test your Wi-Fi signal. Learn how to improve your wireless connection.
This should resolve the issue you are experiencing; however, if the issue is still unresolved, please reply back, and we will be able to assist you further.
Best regards,
Jharra
Jharra Q.
Roku Community Moderator
