Wi-Fi & connectivity

[DBDukes]

@castleofmist 

Can it connect to a phone hotspot? If so, will it stream anything? Putting it on a second network (such as your phone's hotspot) would help determine if there's something on your regular network it doesn't like, or if it's just that the device is bad.

[castleofmist]

Yes, it can connect to a phone hotspot. No, it will not connect to through the XFi router. I have read dozens of articles and watched many videos on this issue, and many can solve it by changing their Comcast router protocol from g/n to b/g/n. The XFi router can be changed that way as the settings are automatically set by Comcast. This is a common problem with the Roku and XFi.

[castleofmist]

Response should say that the XFi router *cannot* be changed from g/n to b/g/n because it is automatically set by Comcast.

[DBDukes]

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@castleofmist wrote:

Yes, it can connect to a phone hotspot. No, it will not connect to through the XFi router. I have read dozens of articles and watched many videos on this issue, and many can solve it by changing their Comcast router protocol from g/n to b/g/n. The XFi router cannot be changed that way as the settings are automatically set by Comcast. This is a common problem with the Roku and XFi.

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The b/g/n issue applies to 2.4 GHz only. 5 GHz not connecting would have a different cause.