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remington22
Newbie
‎09-10-2023 01:37 PM

Stuck on "Connecting... Please wait a minute" for hours

My Phillips TV+Roku is stuck on "Connecting...Please wait a minute" for hours, I have disconnected power, reset the TV and nothing. My remote does not work at all, like I can't do anything on the TV. I really do not know what to do.

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RokuJohnB
Community Moderator
Community Moderator
‎09-11-2023 01:29 PM

Re: Stuck on "Connecting... Please wait a minute" for hours

Hi @remington22,

A warm welcome here in the Roku Community!

We'd like to know more about the issue that you're experiencing with your Roku TV. Could you send us a photo or video of your running problem? When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,

John

John
Roku Community Moderator
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