Solved
Soundbar stops being connected to internet with strong internet and other devices work
My soundbar stopped working with no internet disruption. It finds the wifi but will not connect. I tried resetting everything, including my router which was reading as a strong connection. I have unplugged and done a system reset with the same result. I get the Home Screen and it says not connected.
Hi, Kenkerflowers.
Welcome to the Roku Community!
We appreciate you reaching us about an issue connecting your device to the internet. We're here to help.
Have you tried resetting your network?
Here's how:
- Press the Home button on your Roku remote
- Scroll and select Settings
- Select Advanced System settings
- Select Network connection reset
- Select Reset connection
Furthermore, you may visit this support article on how to fix internet errors and issues on your Roku streaming device
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Thanks,
Reynan
