Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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renojim
Community Streaming Expert

Re: Roku will not connect to my new internet

@oldlady, we need more information.  Changing your router shouldn't have anything to do with your physical remote working, so are you speaking of using the app on your phone as a remote?  If so, your phone and your Roku device must be connected to the same network.  You mention "TV", so is it a Roku TV or a Roku device connected to your TV?  The more details you can give the better.

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