Forum Discussion

Hollym's avatar
Hollym
Newbie
3 years ago

Roku wifi says excellent wifi and has internet connection but apps wont work

I am having the same problem internet is good, reset the connection, did a factory rest and still can not get any of my apps to load. I have a roku in my bedroom and that one works just fine. Pleas...
tv & player wifi
KayVee's avatar
KayVee
Reel Rookie
3 years ago

Nevermind.  Spent waaaay too much time in the chat with support telling me to unplug and restart things. One rep told me to contact my ISP as if they have any control over Roku.  ISP said the issue is with Roku (of course) and since chat support can't figure it out, I'm on my way to Target to get a Firestick.  Thanks for nothing but wasted time.

Rogerbertel's avatar
Rogerbertel
Newbie
3 years ago

Tengo este mismo problema.. No han encontrado ninguna solucion???