Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku random “no connection” prompt, freeze, then crashes

  1. Roku express hd. Every few minutes I’ll get a no connection prompt, the screen will freeze and become completely unresponsive. I’ve restarted my device, restarted my router, and preformed a factory reset none have helped. Happens in all my apps.

I don’t think this is a network issue as it’s working fine on other devices. Just started happening today

0 Kudos
1 REPLY 1
jpbmftx
Level 7

Re: Roku random “no connection” prompt, freeze, then crashes

 
0 Kudos