Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RonLee67
Level 7

Re: Roku keeps disconnecting from Wifi

Yes. Mine did exactly those things beginning roughly two months ago. The problem got worse as time went by and I kept suspecting a bad internet connection. After about 30 days it was getting pretty bad and new things begin happening. Sometimes the Roku stick caused the system to jump out of the channel app and back to the home screen. Sometimes I could go back into the channel and resume my program and other times it took a restart to get things going again. Finally one day it just quit working. Mine was an old "stick" and I noticed it was quite warm, I. assumed a component had failed and got hot in the process. I ended up buying a newer model stick.

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Jlm37
Level 1

Re: Roku keeps disconnecting from Wifi

It’s now happened to me twice. First time I just replaced it now the new one is doing the same thing after the last update 

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