Forum Discussion

Maddieallen23's avatar
Maddieallen23
Newbie
2 years ago
Solved

Roku dorm and hotel connect step 4 issues

I am having issues connecting my Roku device to my dorm WiFi. I just purchased this Roku tv and have followed all the steps in activating and updating it. When I select the dorm/hotel option a prompt...
tv & player wifi
  • RokuJohnB's avatar
    RokuJohnB
    9 months ago

    Hi Eddiecuervo,

    Greetings from the Roku Community!

    We'll be glad to help you connect your Roku device or TV to a hotel or dorm connection.

    Open the Settings menu on your Roku device to initiate the connection.

    1. Press the Home button on your Roku remote. 
    2. Scroll and select Settings.
    3. Select Network.
    4. Select Set Up connection.
    5. Select Wireless.
    6. From the list of available networks, choose the wireless network for the hotel or college dorm. If you do not see the network, select Scan again to see all networks.
    7. After your Roku device connects to the network, select I am at a hotel or college dorm.

    Hope you'll find this info useful. Let us know in case you still have any questions.

    Best regards,
    John

atc98092's avatar
atc98092
Community Streaming Expert
2 years ago

Once you open a browser such as Safari, you have to try connecting to a web site. If the dorm/hotel system is configured correctly, it will redirect you to the web page you need to use to enter your credentials. Once you do that, the Roku disconnects from your phone and links to the Hotel/dorm network and you should be good to go.

makaiguy's avatar
makaiguy
Community Streaming Expert
2 years ago

Note that the Roku (TV in this case) must already be configured and linked to your Roku account before you can use the dorm connect feature.

If you need to do this, you'll need to temporarily use a different network, such as the WiFi hotspot on a phone, to do the initial setup and connection to your Roku account.