Wi-Fi & connectivity

[wwwukor]

Roku is working fine, but when I try to cast from my phone to the tv using Roku express only Youtube and Netflix show the cast icon. All other apps, Disney, Max, Prime, Hulu and Peacock do not show the cast icon. All apps are updated. Any reason for this? 

[RokuTakashi · Accepted solution]

Hi @wwwukor,

Welcome to the Roku Community!

We understand you're inquiring about not seeing the cast icon on the abovementioned channels. Let us help you with this. Kindly refer to this support article for more detailed information on how to cast channels from your phone to your Roku streaming device: How to cast apps like YouTube or Netflix from your phone to a TV

Screen Mirroring is also an option to display videos from your phone on your TV if you're still not seeing the cast icon with the streaming channel.

Let us know how it works.

All the best,
Kash

[wwwukor]

Hi Kash, this does not help my situation. I can cast Netflix and YouTube perfectly, but not other apps. I also can't screen mirror or screen cast my phone, it just says searching for device. It's strange why Netflix works, but Hulu does not, surely I can't be the only person with this issue.

Thanks

[RokuTakashi · Accepted solution]

Hi @wwwukor,

Thanks for keeping us posted!

Please be advised that if you're unable to see a cast icon from a specific channel, that channel may not be currently supported for the cast feature. In the meantime, please refer to this support article for more detailed instructions on how to properly screen mirror from your phone to your TV. How to screen mirror your Android™ or Windows® phone to your Roku® streaming device

Keep us posted on what you find out.

All the best,
Kash