Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Mains
Reel Rookie

Roku TV will not connect to WiFi

I have 2 Roku tvs that I have not used in 3 months.  I have a new Verizon orbi jet pack and I connected to the WiFi but I get a message can’t update software.  Please wait a few minutes and try again.  What is the problem?  I’ve been working on this over a week and cannot watch my tv

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renojim
Community Streaming Expert

Re: Roku TV will not connect to WiFi

If you can, try connecting to your phone's hotspot to get through the update and then try the Verizon orbi jet pack again.

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