Wi-Fi & connectivity

[BMS2]

My Roku TV stopped connecting today. Every other device in my house is connecting without an issue. It is giving me the error code 014.50. I found a post about how to solve this issue. It said you need to change the connection on the router from g/n to b/g/n, but my router is already set to b/g/n.

[AvsGunnar · Accepted solution]

@BMS2

The b/g/n setting is for those connecting to the 2.4ghz band of their network. (and mainly affects those who have a cable ISP like Xfinity/Comcast, Cox, or AT&T).

For those that are connecting to the 5ghz band of their network (or using a mesh-type network) verify that you are not using DFS channels (52-140).  Currently Roku devices use non-DFS channnels 36-48, or 149-161.

If your Roku device is able to see the network, but not connecting, try changing the password of your network SSID (on both the 2.4ghz and 5ghz band) and eliminate the use of special characters in the password.  Then try connecting again after restarting both the router and the Roku device.