> If you disable the 2.4ghz, can you get the Roku device to connect to the 5ghz?
this sounds like a very good thing to try but I don't see anything in the admin interface to disable just 2.4 Ghz right off the bat.
There is a way to suspend 5 Ghz to help 2.4-only devices connect.
> Sometimes with mesh systems a bit of a balancing act
if it makes it any simpler, we only have one node so it's not trying to do anything too fancy on the mesh front.
> Perhaps verify that WPA2/WPA3 is enabled as well under the security settings if you are using WPA3.
Yes - we enabled the "lab" feature to allow WPA3 devices to connect. it is definitely in hybrid mode as we have quite a few devices that are WPA2 only (like the Roku)
In the event we don't have an option to turn the 2.4 Ghz network off (only) on the Eero, we still have our previous AX1800 router I could play with creating a 5 Ghz only network to connect the Roku too & see how it behaves.
I've got limited cycles on this front & it might take some time & will circle back around when I can.
Thank you very much for all the input to help get to the bottom of this!