Wi-Fi & connectivity

[Joshguy97]

So, I had to unplug my Router and Modem earlier today, when I plugged them back in, one of my Roku devices connected right back and works just fine. While my other device disconnected from my WiFi, and not it can’t “see” my WiFi, in the list of connections my WiFi doesn’t even show up, even though it does on the working one. I’ve restarted the Roku twice and nothing has changed. I doubt it’s anything on the router side, since the other Roku is connected and working just fine.

[AvsGunnar]

@Joshguy97 

What are the model numbers of the two (2) Roku devices?  This info can be found under Settings/System/About.

Specify model numbers of which one is working, which one is not.  On the working device, also go to Settings/Network/About and see what "Wireless Channel" the working one is using.

Router model number and ISP (internet service provider) would be helpful as well.