Wi-Fi & connectivity

[999angus]

I am having the same problem when I select a channel from the menu the screen goes blank and goes into buffering mode indefinitely, please advise

[RokuJanadeeK]

Hi @999angus,

Thank you for joining us here in the Roku Community.

We understand that you're having issues with streaming. We'll do our best to assist.

May we know the following information?

• What specific channel(s) is affected?
• When did you start seeing the issue?
• Have you already tried this process? Remove the channel, restart the device, and add the channel.

Please keep us informed so we can continue the help.

Regards,
Janadee