Wi-Fi & connectivity

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Katm
Reel Rookie

No automatic internet connection

My Wi-Fi is fine. No issues. One of my Roku TVs won’t automatically connect to the internet. Every time I turn on the TV I have to go to Settings>Network>Check connection and run a scan. Of course it finds my network because the network is fine. Anyone have any solutions on how to remedy this permanently? Thanks!

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1 REPLY 1
RokuJanadeeK
Community Moderator
Community Moderator

Re: No automatic internet connection

Hi @Katm,

Thank you for letting us know.

May we know the following information?

  • When did you start having this issue?
  • Have you made any recent changes to your network?
  • Device ID of the affected device. (You can check through Settings > System > About.).
  • Have you tried connecting the device to an alternative network just to check if the same issue persists?

Please keep us posted.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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