Hi @Dhazel,
Welcome to the Roku Community!
We appreciate and value your feedback and it sounds like your Roku device may be having trouble connecting to your home network. We will work with you to know what went wrong so we can assist you further and fix the issue.
We recommend starting here to troubleshoot Network issues: How to connect your Roku streaming device to the internet using Wi-Fi or Ethernet | Official Roku Su...
We recommend rebooting both your wireless router and your Roku device.
To isolate the network issue, we also suggest trying to connect your device to an alternate network, such as a mobile hotspot.
Thanks again for posting and we hope the suggestions above get everything sorted out.
Best regards,
Mary
Mary F.
Roku Community Moderator
