Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Reel Rookie

Network Connection Issues

When my Roku is scanning for networks my phone pops up, but when I enter my password it won't connect. I get a message box, and I have tried the steps to no avail. It was working fine before. I only have 2 bars on my iPhone. Could this be the problem. Help! 

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Roku Guru

Re: Network Connection Issues

Hi @RDG70

Thanks for reaching out here in the Community!

Could you send us a photo of the message box? Please also let us know the exact troubleshooting steps you've tried so we know what steps we should take next.

With more information, we can assist you further.

All the best,

Kariza D.
Roku Forum Moderator
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