Wi-Fi & connectivity

[Vanailrenee]

Why does my Roku have issues connecting to WiFi??? my WiFi is strong and it connects once in a blue but today no connection at all but my other one is fine 

HELP ! 

[LTirado]

I am so frustrated with Roku. I ended up restarting my Roku Express and now it won’t accept my password to connect to the internet. I had issues all day long trying to open the Philo app to no avail. I’m about ready to take a hammer to it. Ugh!!!

[BriseidaV]

Omg me too! All three of my rokus wont connect i have only one firstick and thats doing just fine!!

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

Can you please provide more detailed information about the issue you are experiencing?

-what Roku model device are you using
-who is your ISP (internet service provider)
-what is the make and model of your router
-what wireless frequency is your router broadcasting
-have you tried connecting to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Sandra6]

Been trying to set a internet connection with my user name and password I have on my computer 

[Sandra6]

Is there anyway I can set up a new user name and password 

[renojim]

@Sandra6, what are you trying to do?  Your computer password has nothing to do with a Roku password or your Wi-Fi password.