Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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My Roku won't connect to WiFi.

I have tried every step here. My device won't connect to WiFi. I have restarted my modem, restarted my Roku, plus restarted  it to factory settings. I have changed my WiFi name and password. Every other device in my home is working fine. 3 other Roku TVs laptops tablets and phones are all connecting. Now since I restarted my device it won't let me get passed the WiFi set up to start over. Please help with this, also weird that all the rokus TV's are fine but not the roku plus... Is anyone having this same issue

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Community Streaming Expert

Re: My Roku won't connect to WiFi.


What is the model number of your Roku device? Also, the Roku software verison/build?

Settings > System > About

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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