Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Bjfarley2112
Reel Rookie

Lost roku remote and reset wireless settings on accident

My roku remote was accidentally thrown away. We found it but now it won't work. So we were just using the app on our phones. Last night my boyfriend was tired of the buffering and without thinking reset the network in settings and now we lost a way to control the roku. The app says device isn't connected. Help!!!

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Lost roku remote and reset wireless settings on accident

You need a physical remote to get it reconnected to your network.  What's happening with the remote?  Have you tried pairing it again?

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

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Bjfarley2112
Reel Rookie

Re: Lost roku remote and reset wireless settings on accident

The original remote was accidently thrown away and when we found it , it was gross and got moist. It won't work. The green light doesn't even flash. But thank you I will purchase a new remote. I researched and found out a universal re.ote wo t even work with the streaming stick

 Which sucks!!!!!

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renojim
Community Streaming Expert

Re: Lost roku remote and reset wireless settings on accident

Unfortunately, only Roku voice remotes work with sticks.

Roku Community Streaming Expert

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