Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kerri22
Newbie
‎12-25-2022 09:25 PM

I’ve lost my 5G extender. Can see my router and the 2G extender

My tv and phone recognize my 5G extender but not my Roku. Roku recognized it before winter storm Elliott

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert
‎12-25-2022 10:03 PM

Re: I’ve lost my 5G extender. Can see my router and the 2G extender

Roku devices don't support DFS 5GHz channels, so make sure you're using a channel below 50 or above 150.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos