Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
CynMoore
Channel Surfer

How will switching Internet providers affect Roku?

I'm new here, so I hope I am posting this in the right place. If not, please advise and/or move it.

We are planning to switch our Internet service from Comcast to AT&T, which recently announced that high-speed fiber is available in our neighborhood.

Is there anything I need to be aware of or do so that our Roku service will not be affected (other than benefitting from a much higher download speed)?

Will we need to reset the Roku box so it can access our WiFi, which is how I assume it gets its data?

Thanks for any tips or suggestions.

0 Kudos
5 REPLIES 5
OwnerofDevices
Roku Guru

Re: How will switching Internet providers affect Roku?

I am with Verizon's fiber optic internet and one thing that you may need to change on your router is that you might have to disable DFS. At this point in time Roku does not support DFS. My router that I bought from Verizon has DFS turned on by default. Perhaps, someone with AT&T fiber can chime in and let you know if DFS is on by default.

CynMoore
Channel Surfer

Re: How will switching Internet providers affect Roku?

@OwnerofDevices wrote: 
 

I am with Verizon's fiber optic internet and one thing that you may need to change on your router is that you might have to disable DFS. At this point in time Roku does not support DFS. My router that I bought from Verizon has DFS turned on by default. Perhaps, someone with AT&T fiber can chime in and let you know if DFS is on by default.

Is DFS Distributed File System? What does it do? Will turning it off, if that is needed, affect anything else?

We already have a working Roku service. Do I need to chek our current router to see if DFS is turned on? How do I do that?

Thanks

0 Kudos
OwnerofDevices
Roku Guru

Re: How will switching Internet providers affect Roku?

DFS is dynamic frequency selection. 

0 Kudos
CynMoore
Channel Surfer

Re: How will switching Internet providers affect Roku?


@OwnerofDevices wrote:

DFS is dynamic frequency selection. 


Ok, and how do I check and/or change that setting?

0 Kudos
OwnerofDevices
Roku Guru

Re: How will switching Internet providers affect Roku?

In Verizon's app on my phone there is a way to get in the advanced settings and disable DFS or you can run an ethernet cable to your router and use your login information to disable DFS.

I am not 100 percent sure if AT&T if the router does support DFS or not.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.