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Oscar29
Reel Rookie

How much time do I have to wait for a replacement of a HDMI Extender?

Hi

I brought a roku Streaming Stick 4k and had the error 022. I ask for a replacement  on Nov 14, 2023. Till that Day I have not receiver a shipping day. 

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: How much time do I have to wait for a replacement of a HDMI Extender?

There's nothing special about the Roku HDMI extender, it's just a short (4 inches or so) HDMI extension cord with an HDMI plug at one end and an HDMI socket at the other.

I use an HDMI extension cable several feet long to locate my Streaming Stick+ in an equipment closet on the other side of the wall from my TV.

You may be able to find an HDMI extension locally or at a non-Roku online vendor and get one faster than waiting for Roku to process your order and ship it to you.  Or use a female-to-female HDMI connector to connect your Roku Stick to a regular (non-extension) HDMI cord.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Oscar29
Reel Rookie

Re: How much time do I have to wait for a replacement of a HDMI Extender?

Thanks, I will try!

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