Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Hotel and Dorm Connections

My college wifi is set up without using a browser. I type in my college username and password and that is how I connect my phone to the wifi. When I try setting up my Roku Ultra LT to the wifi (using an ethernet cable), step four says to open a browser and enter required information (such as name and room number). Nothing comes up when I open the browser. And under status it says I’m connected when I’m not. How do I connect to dorm wifi using an ethernet cable? What do I do for step four? How do I connect using username and password? How do I connect using a browser when the wifi doesn’t use it to sign in?

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Community Streaming Expert

Re: Hotel and Dorm Connections

You might want to try calling your school's help desk.  Sometimes they have to whitelist your MAC address which you can find under Settings->Network->About.   An Ultra has two - Wireless and Ethernet.

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