Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Community Moderator
Community Moderator

Re: Getting An Error 014.30, Solutions Not Working

Hello @reverev

Thanks for the post.

When your ISP (Internet service provider) updates or changes settings in your router without your knowledge, the 14.30 error code is known to occur. Could you check if you are connected to the wireless mode to b/g/n from g/n? If you are not familiar with this process, ask assistance from your provider to change this.


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Re: Getting An Error 014.30, Solutions Not Working

I have had this problem three times in the last 18 months or so. I've learned to call my provider, Xfinity/Comcast. Usually, someone is able to reset everything, although the task is grueling for most. For reasons I've yet to figure out, nobody will ever tell me how to access my router settings.

ln the last year I've had nothing but trouble with Roku, usually ending up watching premium channels on my laptop, which is annoying to say the least.

EDIT: It being Thanksgiving and I have a cold or covid or flu, I relearned how to access my router settings and switched them back to b/g/n. (I have no idea why they keep reverting.) If you're a Comcast customer, here's the link for accessing the router (after you log into your account): https://forums.xfinity.com/conversations/internet/answered-how-do-i-log-into-my-xfinity-provided-mod....

A warning: when  they say "admin" and "password" they literally mean for you to use those words to log in to router setting. Then, it's going to ask you to create a new password. It is also going to ask you for your old password. Huh? Well, the old password is....."password." Ugh.