Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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FireStickNow
Channel Surfer

Re: Express 4k+ high glitch rate

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I think you people are stupid or something.  WE ARE NOT the IT DEPARTMENT.  My Roku showed the wifi connection but there was no way to choose a 5g or 2.4 connection.  

PEOPLE - just buy firestick and it will fix your problem without trying to post in some stupid forum that never gets answered.  This is customer service???? LOL

mathguy0235
Channel Surfer

Re: Express 4k+ high glitch rate

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Okay. I have switched over to 2.4Ghz. We'll see if anything changes. I'm somewhat doubtful since the device eventually would not recognizing any local WiFi network until a system restart was performed.

Is there a way to rollback to a previous update, just to check if that is causing any of my symptoms?

Re: Express 4k+ high glitch rate

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...OR can you tell us how to resolve the issue. My glitch rate just peeked at 7833. Help us, Roku.

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FireStickNow
Channel Surfer

Re: Express 4k+ high glitch rate

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Switch to fire stick. It is so much better. 

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