leatherlips
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10-21-2024
05:45 AM
ETHERNET connection occasionaly drops
Roku ultra connected with Ethernet and works fine for days or even weeks and suddenly will drop Ethernet connection. Says Ethernet can't be found. I can reboot Roku and it will find ethernet again (or I can connect via wifi). Why???
1 REPLY 1

atc98092
Community Streaming Expert
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10-21-2024
06:28 AM
Re: ETHERNET connection occasionaly drops
My first suggestion is to check the Ethernet cable you are using. Perhaps swap it with another cable. The wires within the cable are very small and can be broken with movement, and you'd never be able to tell from looking at it. There are eight wires within that cable, and a break in any one of them can cause connection issues.
Dan
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Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.