Tp7
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01-11-2025
03:53 PM
Can’t connect to internet
Getting code 009 error on both Roku tvs, says my signal strength is excellent from my DSL router but won’t connect on both my tvs. I can use my phone as a hot spot but that uses all my data. It’s been out for 3 days now and I’m getting a little weary of this issue.
1 REPLY 1
jontalk
Roku Guru
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01-11-2025
04:06 PM
Re: Can’t connect to internet
@Tp7While I can't guarantee this is the remedy, connectivity problems are often due to channel congestion. If you haven't yet, I recommend installing WiFi Analyzer for Android, or if you use Apple, something similar from the app store. Once installed check to see how many others are using the same channel/band then log into the router and switch to channels that are less congested. Best of success regardless
Power User (film maker)
Mill Valley, CA
Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX86S WiFi 6 router. Western Digital Power Line network adapters
Mill Valley, CA
Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX86S WiFi 6 router. Western Digital Power Line network adapters