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BH8
Newbie

Ex is streaming my cameras how can I stop this

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I allowed my ex to be able to view the cameras in which we were together however we are not together now and he still has it on his phone I'm not comfortable with him watching me and we're not together How can I get his phone off of the streaming device

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RokuERey
Retired Moderator

Re: Ex is streaming my cameras how can I stop this

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Hi @BH8,

Thanks for joining us here in the Roku Community!

The only recommendation that we can provide you with is to create a new Roku account and link the camera with it. You may start by factory resetting and then resetting it up.

You can refer to some of our troubleshooting to proceed.

  1. How to factory reset your Roku Smart Home device
  2. How to set up your Roku Indoor Camera SE

We hope this helps.

Thanks,

Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: Ex is streaming my cameras how can I stop this

Jump to solution

Hi @BH8,

Thanks for joining us here in the Roku Community!

The only recommendation that we can provide you with is to create a new Roku account and link the camera with it. You may start by factory resetting and then resetting it up.

You can refer to some of our troubleshooting to proceed.

  1. How to factory reset your Roku Smart Home device
  2. How to set up your Roku Indoor Camera SE

We hope this helps.

Thanks,

Rey

ERey.
Roku Community Moderator
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